𧴠Product Information
Suitable for my skin
Our products are designed to be suitable for all skin types, colours, genders, and ages (3+) π
Vegan & cruelty free
We are 100% accredited as cruelty free by PETA and all our products proudly display the PETA cruelty free logo π°
Pregnant or breastfeeding
We have many expecting and breastfeeding customers who have had great results using our productsβ¨
Where our products are made
All of our products are manufactured entirely in the UK π¬π§ and weΒ follow rigid EU standards for health and safety π·
My product seems incomplete or has an air bubble
All our products are filled with the exact ml as indicated on the back of the jar or bottle βοΈ
Breakout or reaction experienced
If you have purchased more than one product, please introduce the products one by one to ensure they are all suitable for your skin πΏ
Refills
All the information on our BioRefills π±
Ingredients
Under each product and bundle on our website, you can find an 'ingredients' tab, which lists all the ingredients in each product π±ππ₯π
Colour, scent and consistency variations
As our products are made with raw, natural ingredients, they may vary in appearance, scent, and texture from batch to batch and over timeπ
Organic
While not classified as 100% organic, we prioritise sourcing our ingredients from organic and responsible sources whenever possible π±πΏ
Haircare
Commonly asked questions about our haircare collection π
Shelf life, storage, size and how long our products last
Our products have a shelf life of up to 24 months unopened. All our products are designed to last around 3 months with daily use π
Viva Vibe SPF 30
Everything you need to know about our Viva Vibe SPF30 π
Lash serum discontinued
Our lash growth serum has now been discontinued!
Intimate care
All the information related to our Intimate Care collection π
Difference between similar products
The different between our cleansers, toners, serums, moisturisers and oils π
Calm Balm
Highly soothing and gentle balm for skin in need of relief, particularly when prone to conditions that dry the skin, such as eczema, dermatitis, or psoriasis π₯
Products available individually and exclusively online
All our products are available to purchase exclusively online and individually π»
Applying products
Under each bundle or individual product on our website, you will find a 'How To Use' sectionπ
Wholesale and redistribution
Unfortunately we don't offer wholesale or redistribution options at the moment π
Patch test
When introducing new products, even natural ones, we recommend you carry out a patch test to ensure each product is suitable for your skin πΏ
Fungal Freedom
Answers to commonly asked questions about Fungal Freedom π
When will I see results?
We recommend using our skincare consistently for up to 60 days to give your skin the chance to experience great results π
Stock updates
Please sign up for stock notifications by clicking the 'notify me when available' button π€³
Non - Comedogenic?
The natural oils in our products have a comedogenic rating between 0 and 4 πΏ
Products running out at different times
Each person will adapt the amount they use to their skin's needs and their preferences, which means you may run out of products at different times π
Product recommendation
Please use our 'product recommendations' feature on live chat (bottom left hand corner) on our website for personalised product recommendations ππΏ
Are your products fragrance-free?
All our products are completely free from artificial fragrances (perfume) π±
Oily or dry skin experienced with 5 Step Clear Skin kit
Some tips to reduce any oiliness or dryness you are experiencing π
Product suggestions and ideas
Please contact us via live chat with your suggestions or product requests and we will add these to our ideas board to discuss as a team π‘
Lash Booster mascara discontinued
Our Lash Booster Mascara has now been discontinuedΒ π
New! Calm Skin-Relief Kit
This 3-step routine brings full-body relief to skin that feels dry, itchy, and inflamed. The Soak, Soothe, Seal method is a proven skin-relief routine for deep hydration and barrier support. Each step works to soothe irritation, reduce dryness, and d