Breakout or reaction experiencedUpdated 16 days ago
Making the switch to skincare packed with natural ingredients can, in rare cases, cause a temporary ‘detox’ of the skin. In such cases this may cause small breakouts as your skin is not used to formulations that are so pure 🌱.
We always recommend carrying out a patch test before using any new product. If you have purchased more than one product, please introduce the products one by one to ensure they are all suitable for your skin.
If you’ve used multiple products at once and had a reaction, or if the breakouts continue after the detox period, please take a few days off. Once your skin calms down, reintroduce the products slowly, one by one. This will help you figure out if one product is causing the reaction or breakouts, so you can remove it from your routine.
If you have any concerns, feel free to contact our customer support team via live chat and we will be happy to help 💚