We encourage you to check your tracking link (found in your shipping confirmation email) for delivery updates 📆

<div data-block="true" data-editor="bq1ul" data-offset-key="fqn8r-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="973or" data-offset-key="4qd49-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div id="isPasted" style="box-sizing: border-box; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);">If you placed your order on a Friday, Saturday, Sunday, or bank holiday, it will be processed the next working day. For UK orders sent with Royal Mail Tracked 48, the 48-hour delivery starts once Royal Mail receives your order&#xA0;&#x1F697;.Please check your tracking link (in your shipping email) for updates &#x2013; your order might be with a neighbour, in a safe spot, or at your local collection office.If it&apos;s been over 3 business days with no updates on the tracking, please reach out to our friendly support team via live chat and we&apos;ll help you further with your delivery! &#x1F49A;</div></div></div><div data-block="true" data-editor="bq1ul" data-offset-key="6vtcs-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

I'm past my expected delivery date

Please reach out if you cannot locate your order with a neighbour or in a secure spot around your property🕵️‍♂️

If you have provided the correct address and your order has been delivered, but you cannot locate it, it&apos;s possible that the courier has left your order with a neighbour, in a secure spot around your property, or at your local collection office.If, after checking these places, you cannot locate your, please get in touch with us via live chat and we will help you further&#xA0;&#x1F49A;&#xA0;&#xA0;

My order has been delivered, but I cannot locate it

Please reach out to us and we will do all that we can to assist you with locating your package 📦

<span data-offset-key="fqn8r-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you did not receive your order due to an address being entered incorrectly, not updated before being dispatched, or the courier has delivered your order to the wrong address, please reach out to us via live chat<span data-offset-key="fqn8r-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;and we will do all that we can to assist you with locating your order <span style="color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#x1F4E6;&#xA0;

Order delivered to an incorrect address

If has been more than 5 business days since your order was dispatched, please reach out to us and we can help further 😊

<span data-offset-key="6vtcs-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-image: !important; background-position-x: !important; background-position-y: !important; background-size: !important; background-repeat: !important; background-attachment: !important; background-origin: !important; background-clip: !important; background-color: rgb(249, 249, 249); color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: var(--neutral-grey-1,#f9f9f9) !important; color: var(--modern-neutral-grey-6,var(--neutral-grey-6,#222)) !important;">If your tracking link shows your order is stuck (no updates in 3 working days) or possibly lost in transit, please get in touch with customer support via live chat and we can assist you further with your delivery<span data-offset-key="6vtcs-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-image: !important; background-position-x: !important; background-position-y: !important; background-size: !important; background-repeat: !important; background-attachment: !important; background-origin: !important; background-clip: !important; background-color: rgb(249, 249, 249); color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: var(--neutral-grey-1,#f9f9f9) !important; color: var(--modern-neutral-grey-6,var(--neutral-grey-6,#222)) !important;"> <span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-image: !important; background-position-x: !important; background-position-y: !important; background-size: !important; background-repeat: !important; background-attachment: !important; background-origin: !important; background-clip: !important; background-color: rgb(255, 255, 255); color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#x1F697;

My order is stuck or lost in transit

Please reach out to us with your order number and the correct address (or any relevant information) and we will send you a replacement order 🎁

If your order has been returned to us due to an incorrect or incomplete address, not collected in time, or another reason, please contact us via live chat with your order number and the correct address (and any other relevant information) and we will send you a replacement order&#xA0;&#x1F49A;&#xA0;If the order is to be re-sent to an address outside the UK, the customer is responsible for covering the shipping fee for the replacement order.

Order returned to WildMint

Due to an unexpected system update causing a disruption in the way VAT is processed on EU orders, we have had to temporarily suspend orders to the EU. We hope to have this issue fixed and orders being sent again by early May. We are very sorry for an

Due to an unexpected system update causing a disruption in the way VAT is processed on EU orders, we have had to temporarily suspend orders to the EU. We hope to have this issue fixed and orders being sent again by early May. We are very sorry for any inconvenience caused by this delay&#xA0;&#x1F49A;

EU orders

Still need help? Please get in touch using our live chat feature on the left, or send us a message and we get back to you as soon as possible!

WildMint Cosmetics

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