My order is marked as delivered, but I can’t find itUpdated a month ago

Check nearby locations first

• If your order shows as delivered but you cannot locate it, the courier may have:
  • Left it with a neighbour
  • Placed it in a secure spot around your property
  • Taken it to your local collection office

Next steps

• If you’ve checked these locations and still cannot find your order, contact our support team via live chat.
• We will investigate and help you further. 💚