We accept payment using any major credit or debit card (Visa, MasterCard, Discover, American Express), PayPal, Klarna and Apple Pay 💳

<p id="isPasted"><span style="font-family: Inter; font-size: 14px;">We accept payment using any major credit or debit card (Visa, MasterCard, Discover, American Express), PayPal, Klarna and Apple Pay&#xA0;</span><span style="font-family: Inter; font-size: 14px;">&#x1F4B3;.</span></p><p><span style="font-family: Inter; font-size: 14px;">Unfortunately, we do not accept money orders, cash on delivery, checks or e-checks&#xA0;</span><span style="font-family: Inter; font-size: 14px;">&#x1F4B0;</span><span style="font-family: Inter; font-size: 14px;">&#xA0;</span></p>

Payment methods

All prices can be viewed on our main website under each product and bundle 💸

<p><span id="isPasted" style="font-family: Inter; font-size: 14px;">All prices can be viewed on our main&#xA0;</span><span id="isPasted" style="font-family: Inter; font-size: 14px;"><a class="fr-strong fr-green" href="https://www.wildmintcosmetics.com/">website</a></span><span id="isPasted" style="font-family: Inter; font-size: 14px;">&#xA0;under each product and bundle.</span></p><p><span style="font-family: Inter; font-size: 14px;">You can view pricing and pay for your order in your local currency by selecting your location in the country selector located in the menu&#xA0;</span><span style="font-family: Inter; font-size: 14px;">&#x1F4B8;</span><span style="font-family: Inter; font-size: 14px;">&#xA0;</span></p><p><br></p>

Prices and local currency

We kindly request that you check with your card issuer first for further details before attempting to place your order again 💳

<p id="isPasted"><span style="font-family: Inter; font-size: 14px;">If you are having trouble with your payment method, please check to make sure that your card&#x2019;s billing details match what you&#x2019;ve entered (security code, billing address, etc) and that your card has not expired&#xA0;&#x1F4B3;&#xA0;.</span></p><p id="isPasted"><span style="font-family: Inter; font-size: 14px;">Here is a video which shows you how to</span><span data-offset-key="1skc8-0-0"><span data-text="true" style="font-family: Inter; font-size: 14px;">&#xA0;</span></span><span style="font-family: Inter; font-size: 14px;"><a class="fr-green" href="https://www.loom.com/embed/73d48458fa2e4674b9362bfaff83f017?sid=e8210014-fd36-45e8-9f36-a4a750c0fbd0" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank"><span data-offset-key="1skc8-1-0"><span data-text="true">update your shipping address and payment method <span style="font-family: Inter; font-size: 14px;" id="isPasted"></span></span></span></a><a style=" text-decoration: none;">on your subscriptions</a></span>.</p><p><span style="font-family: Inter; font-size: 14px;">If all information is entered correctly, your card issuer may be declining your payment. Since we are not given the reason for this, we kindly request that you check with your card issuer first for further details before attempting to place your order again.</span></p><p><span id="isPasted" style="font-family: Inter; font-size: 14px;">If you are still experiencing payment issues, please reach out to us via live chat or email <a class="fr-green" data-fr-linked="true" href="mailto:hello@wildmintcosmetics.com">hello@wildmintcosmetics.com</a> and we will gladly assist you further&#xA0;</span><span style="font-family: Inter; font-size: 14px;">&#x1F49A;&#xA0;</span></p>

Payment declined

If you have not done so already, please try placing the order via the Klarna app 🤳

<div data-block="true" data-editor="afc1t" data-offset-key="a6sud-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="a6sud-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="a6sud-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Unfortunately Klarna will not work for every customer, it depends on each individuals information.&#xA0;</span></span></div></div><div data-block="true" data-editor="afc1t" data-offset-key="3ukg6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="3ukg6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="3ukg6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="afc1t" data-offset-key="8p8b-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8p8b-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="8p8b-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you have not done so already, please try placing the order via the Klarna app &#x1F933;</span></span></div></div><div data-block="true" data-editor="afc1t" data-offset-key="3pfq6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="3pfq6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="3pfq6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="afc1t" data-offset-key="1n0lm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1n0lm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1n0lm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If it is still not working, we suggest trying with a different web browser and failing that you may have to pay with an alternative payment method.</span></span></div></div>

Klarna payment not working

Still need help? Please get in touch using our live chat feature on the left, or send us a message and we get back to you as soon as possible!

WildMint Cosmetics

💳 Payments and Billing

Where we ship

Shipping and delivery time

Shipping charges

Track order

Import tax & processing fees

Wrong address

Details entered different languages

🚛 Delivery

60 day money back guarantee

Cancel or amend order

Unused order or product return

✅ Money Back Guarantee, Cancellations & Returns

Order arrived damaged, broken or leaked

Missing or incorrect product received

Order confirmation email not received

I am not happy with the product(s)

Incorrect product or bundle purchased

Faulty or broken pump

📦 Order Issue

I'm past my expected delivery date

My order has been delivered, but I cannot locate it

Order delivered to an incorrect address

My order is stuck or lost in transit

Order returned to WildMint

EU orders

🚚 Delivery Issue

Suitable for my skin

Vegan & cruelty free

Pregnant or breastfeeding

Where our products are made

My product seems incomplete or has an air bubble

Breakout or reaction experienced

Refills

Ingredients

Colour, scent and consistency variations

Organic

Haircare

Shelf life, storage, size and how long our products last

Viva Vibe SPF 30

Lash serum discontinued

Intimate care

Difference between similar products

Calm Balm

Products available individually and exclusively online

Applying products

Wholesale and redistribution

Patch test

New! Fungal Freedom

When will I see results?

Stock updates

Non - Comedogenic?

Products running out at different times

Product recommendation

Are your products fragrance-free?

Oily or dry skin experienced with 5 step clear skin kit

Product suggestions and ideas

Lash Booster Mascara Discontinued

🧴 Product Information

Current discount or offer

Purchasing and using a gift card

🤑 Discounts, Offers and Gift Cards

Account creation

Viewing & changing account details

Submit a review or provide feedback

WildMint Rewards

Problem signing in

Collaborations

WildMint Affiliate Programme

💚 WildMint Account

How do WildMint subscriptions work?

Edit, skip, pause and cancel subscription

Changing personal details on subscriptions

Can I buy a subscription as a gift?

Are there any fees for skipping or cancelling my subscription?

When will I be billed for my subscription?

Can I earn and spend reward points with my subscription purchases?

Can I apply an additional discount to my subscription order?

Can my subscription be every 4/5/6 months or longer?

What payment methods can I use?

What will happen if one of my subscription items is on sale?

How do I know when my subscription will be delivered?

Refills on subscription

Order confirmation email received but no order placed

🔄 Subscriptions

What packaging do WildMint use?

Switching from glass bottles to jars

Sample and trial sizes

Amending bundles/kits

No seal, lid, cap

Price of refills v glass bottles

Returning, recycling, re-using empty bottles and jars

Travel sizes

♻️ Packaging