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WildMint Cosmetics

We accept the following secure payment options at checkout:&#x2022; Visa &#x2022; Mastercard &#x2022; American Express &#x2022; PayPal &#x2022; Klarna &#x2022; Apple PayWe&#x2019;re unable to accept:&#x2022; Money orders &#xA0;&#x2022; Cash on delivery &#xA0;&#x2022; Cheques &#xA0;&#x2022; E-checksIf you have any trouble at checkout, please contact our support team and we&#x2019;ll be happy to help.

We accept payment using any major credit or debit card, PayPal, Klarna and Apple Pay 💳

What payment methods do you accept?

💳 Payments and Billing

Where do you ship?

Shipping times, rates and dispatch

Import taxes, customs fees and international deliveries

How do I track my delivery?

Can I change my delivery address after ordering?

Can I place an order in a language other than English?

🚛 Delivery

60-Day Money-Back Guarantee

Can I cancel or amend my order?

How do I return a product?

✅ Money Back Guarantee, Cancellations & Returns

What if my order arrives damaged?

What if I am missing an item or I received the wrong one?

I haven’t received my order confirmation email

I ordered the wrong product or bundle - what can I do?

What should I do if my pump or pipette is faulty?

📦 Order Issue

When will my dispatched order arrive?

My order is marked as delivered, but I can’t find it

My order hasn’t arrived - could it be an address issue?

My tracking hasn’t updated / my order may be lost

My order was returned to WildMint. What happens next?

🚚 Delivery Issue

Are WildMint products suitable for everyone?

Are WildMint products cruelty-free and vegan?

Are WildMint products safe during pregnancy and breastfeeding?

Colour, scent and consistency variations

Where are WildMint products made?

Why does my product look underfilled?

Why am I experiencing breakouts after switching to WildMint skincare?

BioRefills FAQ

Ingredients & Allergies

Are WildMint products organic?

Haircare FAQ's

How long do your products last?

Intimate Care FAQ's

WildMint Skincare Product Guide

Calm Balm FAQ's

Where can I buy WildMint products?

How to Use WildMint Products

Do you offer wholesale or redistribution?

How do I patch test new products?

Fungal Freedom FAQs

Product Requests & Feedback

5 Step Clear Skin Kit – Tips for Oily or Dry Skin

SPF50

Calm Skin-Relief Kit

Are WildMint products non-comedogenic?

Why are the products in my bundle are running out at different times?

When will I see results?

Are your products fragrance-free?

Stock updates

🧴 Product Information

How do I view prices in my local currency?

Why is my payment not going through?

Why isn’t Klarna working for me?

Purchasing and using a gift card

Discounts, Sales and Offers

WildMint Rewards

🤑 Discounts, Offers, Rewards and Gift Cards

Account creation

Viewing & changing account details

Submit a review or provide feedback

Problem signing in

Collaborations

WildMint Ambassador Programme

💚 WildMint Account

How do WildMint subscriptions work?

Edit, skip, pause and cancel subscription

Changing personal details on subscriptions

Can I buy a subscription as a gift?

Are there any fees for skipping or cancelling my subscription?

When will I be billed for my subscription?

Can I earn and spend reward points with my subscription purchases?

Can I apply an additional discount to my subscription order?

Can my subscription be every 4/5/6 months or longer?

What payment methods can I use?

What will happen if one of my subscription items is on sale?

How do I know when my subscription will be processed and dispatched?

Order confirmation email received but no order placed

🔄 Subscriptions

What packaging do WildMint use?

Switching from glass bottles to jars

Sample and trial sizes

Amending bundles/kits

Price of refills v glass bottles

Returning, recycling, re-using empty bottles and jars

Travel sizes

♻️ Packaging

What payment methods do you accept?Updated 7 months ago