Shipping times, rates and dispatchUpdated 8 days ago
Order processing
- Orders are processed and dispatched within 1 to 2 business days.
- Bank holidays are not included.
UK shipping options
Royal Mail Tracked 24
- Delivery aim: 1 to 2 business days
- £1.99 for orders £40+
- £4.99 for orders under £40
- Orders need to be £40+ once all discounts, offers, reward points and gift cards have been added to qualify for free shipping
Royal Mail Tracked 48
- Delivery: 2 to 3 business days
- Free for orders £40+
- £3.99 for orders under £40
- Orders need to be £40+ once all discounts, offers, reward points and gift cards have been added to qualify for free shipping
DPD Next Day Delivery
- £2.49 for orders £40+
- £5.49 for orders under £40
Channel Islands
- Please allow 3 to 4 business days for delivery.
Important UK delivery notes
- Order before 1pm for same day dispatch.
- Next day delivery is an aim, not a guarantee.
- BioRefills are not eligible for next day delivery.
- If you add post purchase items that take your order over £40, the original shipping fee still applies.
International shipping
- Dispatch: 1 to 2 business days
- Delivery time: 5 to 7 business days
Flat rates by destination
- EU countries: £10
- USA: £10
- Canada: £12
- Australia: £15
- New Zealand: £20
- UAE: £15
- Hong Kong: £15
- Switzerland: £15
- Norway: £10
- Greenland: £20
- Iceland: £20
- Gibraltar: £20
International delivery notes
- Shipping costs are converted to your local currency at checkout.
- International orders over 2kg ship via Pro Carrier with a 5 to 7 business day delivery timeframe.