Payment declinedUpdated 2 months ago

If you are having trouble with your payment method, please check to make sure that your card’s billing details match what you’ve entered (security code, billing address, etc) and that your card has not expired 💳 .

Here is a video which shows you how to update your shipping address and payment method on your subscriptions.

If all information is entered correctly, your card issuer may be declining your payment. Since we are not given the reason for this, we kindly request that you check with your card issuer first for further details before attempting to place your order again.

If you are still experiencing payment issues, please reach out to us via live chat or email [email protected] and we will gladly assist you further 💚