Order confirmation email not receivedUpdated 15 days ago
Please check your spam or promotional folder, as it may have landed in one of those folders 🔍
If you still cannot locate your order confirmation email, you may have used a different email address, there may have been a typo in the email address, or the order was not successfully placed. Please contact us via live chat providing the name and email address on the order and we can confirm if the order was successful or not 💚
If you are using PayPal to pay, please note PayPal will hold the funds even if the order has not been completed. If you have entered the correct email address and not received an order confirmation email, the order has not been completed.