I ordered the wrong product or bundle - what can I do?Updated 5 hours ago

Returning the incorrect item

• If you’ve ordered the wrong item or bundle, you can return any unopened and unused items within 14 days of receiving your order for a full refund.
• BioRefills and opened/used products cannot be returned.

Next steps

• You can then place a new order for the correct product or bundle.

Important notes

• We do not offer direct exchanges.
• Return shipping costs are the customer’s responsibility.
• To start a return, please email us - [email protected]. We’ll guide you through the process. 💚