Cancel or amend orderUpdated 17 days ago
We process orders as soon as they're placed, so we can't guarantee cancellations or amendments (this includes subscription orders). But if you contact our support team via live chat and your order hasn’t been processed yet, we’ll try our best to help! 💚
As a small team, we respond during UK office hours (9am-5pm, Monday-Friday) 💻
Please double-check your details before you order 🙏. If we can’t cancel your order, you are welcome to return your order within 14 days of receiving it (BioRefills cannot be returned).
Orders containing BioRefills can’t be cancelled or amended 🌱