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WildMint Cosmetics

Submitting a review or feedback<ul><li data-start="0" data-end="31" style="font-family: Inter; font-size: 14px;">You can leave a review on Trustpilot or on our website at the bottom of any product page</li><li data-start="0" data-end="31" style="font-family: Inter; font-size: 14px;">You can also contact us via live chat to share feedback directly</li></ul>What is #wmskinstories<ul><li data-start="305" data-end="327" style="font-family: Inter; font-size: 14px;">A community initiative where customers share real skincare journeys to support and inspire others</li></ul>What&apos;s in it for you<ul><li data-start="213" data-end="227" style="font-family: Inter; font-size: 14px;">Join <a href="https://www.wildmintcosmetics.com/pages/how-to-take-your-wmskinstories" target="_blank" rel="noopener noreferrer" class="fr-green">#wmskinstories</a> and receive a &#xA3;20 gift card as a thank you</li></ul>How to participateStep 1. Capture your starting point<ul><li data-start="452" data-end="491" style="font-family: Inter; font-size: 14px;">Take a clear photo or video showing your skin concerns when your kit arrives</li><li data-start="452" data-end="491" style="font-family: Inter; font-size: 14px;">Use natural light for best quality</li><li data-start="452" data-end="491" style="font-family: Inter; font-size: 14px;">No makeup or filters</li><li data-start="452" data-end="491" style="font-family: Inter; font-size: 14px;">Keep the focus on your face with no music, icons, or text</li></ul>Step 2. Track your progress<ul><li data-start="700" data-end="731" style="font-family: Inter; font-size: 14px;">Continue using your products and monitor changes</li><li data-start="700" data-end="731" style="font-family: Inter; font-size: 14px;">Capture new photos or videos as your skin improves</li></ul>Step 3. Share your journey<ul><li data-start="841" data-end="871" style="font-family: Inter; font-size: 14px;">Send your photos or videos to <a data-start="906" data-end="930" rel="noopener">pr@wildmintcosmetics.com</a></li></ul>Step 4. Receive your reward<ul><li data-start="936" data-end="967" style="font-family: Inter; font-size: 14px;">You will receive a &#xA3;20 voucher to use on a future purchase&#xA0;</li></ul>

If you would like to submit a review, you can do so on Trustpilot or directly on our website towards the bottom of the product pages 🌟

Submit a review or provide feedback

💚 WildMint Account

Where do you ship?

Shipping times, rates and dispatch

Import taxes, customs fees and international deliveries

How do I track my delivery?

Can I change my delivery address after ordering?

Can I place an order in a language other than English?

🚛 Delivery

60-Day Money-Back Guarantee

Can I cancel or amend my order?

How do I return a product?

✅ Money Back Guarantee, Cancellations & Returns

What if my order arrives damaged?

What if I received the wrong item or something is missing?

I haven’t received my order confirmation email

I ordered the wrong product or bundle - what can I do?

What should I do if my pump or pipette is faulty?

📦 Order Issue

When will my dispatched order arrive?

My order is marked as delivered, but I can’t find it

My order hasn’t arrived - could it be an address issue?

My tracking hasn’t updated / my order may be lost

My order was returned to WildMint. What happens next?

🚚 Delivery Issue

Are WildMint products suitable for everyone?

Are WildMint products cruelty-free and vegan?

Are WildMint products safe during pregnancy and breastfeeding?

Where are WildMint products made?

Why does my product look underfilled?

Why am I experiencing breakouts after switching to WildMint skincare?

BioRefills FAQ

Ingredients & Allergies

Colour, scent and consistency variations

Are WildMint products organic?

Haircare FAQ's

How long do your products last?

Viva Vibe SPF 30

Intimate Care FAQ's

WildMint Skincare Product Guide

Calm Balm FAQ's

Where can I buy WildMint products?

How to Use WildMint Products

Do you offer wholesale or redistribution?

How do I patch test new products?

Fungal Freedom FAQs

When will I see results?

Stock updates

Are WildMint products non-comedogenic?

Why are the products in my bundle are running out at different times?

Product recommendations

Are your products fragrance-free?

5 Step Clear Skin Kit – Tips for Oily or Dry Skin

Product Requests & Feedback

Calm Skin-Relief Kit

🧴 Product Information

What payment methods do you accept?

How do I view prices in my local currency?

Why is my payment not going through?

Why isn’t Klarna working for me?

💳 Payments and Billing

Purchasing and using a gift card

Discounts and Offers

🤑 Discounts, Offers and Gift Cards

Account creation

Viewing & changing account details

WildMint Rewards

Problem signing in

Collaborations

WildMint Ambassador Programme

How do WildMint subscriptions work?

Edit, skip, pause and cancel subscription

Changing personal details on subscriptions

Can I buy a subscription as a gift?

Are there any fees for skipping or cancelling my subscription?

When will I be billed for my subscription?

Can I earn and spend reward points with my subscription purchases?

Can I apply an additional discount to my subscription order?

Can my subscription be every 4/5/6 months or longer?

What payment methods can I use?

What will happen if one of my subscription items is on sale?

How do I know when my subscription will be processed and dispatched?

Refills on subscription

Order confirmation email received but no order placed

🔄 Subscriptions

What packaging do WildMint use?

Switching from glass bottles to jars

Sample and trial sizes

Amending bundles/kits

Price of refills v glass bottles

Returning, recycling, re-using empty bottles and jars

Travel sizes

♻️ Packaging

Submit a review or provide feedbackUpdated 2 months ago